HR & Recruitment Assistant

HR & Recruitment Assistant

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CBS – Job Spec – HR & Recruitment Assistant

Job Description

We are seeking a proactive and experienced HR & Recruitment Assistant to join our growing team at CBS. As an HR & Recruitment Assistant, you will play a critical role in supporting our company’s growth by managing various HR functions and providing guidance on HR-related matters.

This position requires a self-starter who can work independently while collaborating closely with the directors. This role will report into external HR Director.

Key Responsibilities
  • Recruitment & Talent Acquisition
  • Manage the full end-to-end recruitment process, from drafting job adverts to successful onboarding.
  • Liaise with recruitment agencies, job boards, and other external partners to source candidates.
  • Draft and post job adverts across multiple platforms.
  • Screen CVs and shortlist candidates for manager review.
  • Arrange and coordinate interviews, prepare interview packs, and support managers in selection processes.
  • Provide feedback to candidates in a timely and professional manner.
  • Issue offer letters and contracts, ensuring all documentation is accurate and compliant.
  • Support hiring managers with workforce planning and role design.
  • Employee Lifecycle & Compliance
  • Manage the onboarding process, including contracts, offer letters, and induction delivery.
  • Conduct right-to-work checks, driving licence checks, and other compliance requirements.
  • Maintain accurate and up-to-date employee records on the HR system (e.g. Bright HR) in line with GDPR.
  • Ensure timely monitoring of probationary reviews, flexible working requests, and contract variations.
  • Manage the offboarding process, ensuring leaver documentation is completed, company property returned, and system access removed.
  • Conduct exit interviews and collate feedback for continuous improvement.
HR Advice & Case Management
  • Be the first point of contact for HR-related queries, providing clear, accurate advice.
  • Support managers and employees on HR matters including recruitment, performance management, employee relations, and employment law.
  • Manage HR cases (such as absence, grievance, or disciplinary issues) with support from external HR Director where required.
  • Act as the point of contact for maternity, paternity, and other family leave queries, providing supportive guidance.
HR Administration & Reporting
  • Prepare and issue HR documentation such as contracts, policy updates, and leaver correspondence.
  • Maintain HR trackers and produce accurate reports (absence, turnover, compliance, training, recruitment KPIs).
  • Support payroll processes by ensuring accurate and timely transfer of HR data.
  • Ensure HR systems are kept up to date for auditing and compliance purposes.
Performance, Training & Development
  • Support performance management processes including probation reviews and annual appraisals.
  • Facilitate goal-setting initiatives to drive employee growth and organisational success.
  • Coordinate training and development programmes, maintaining accurate records of participation.
  • Promote employee wellbeing and engagement through HR initiatives and effective communication.
Policy & Continuous Improvement
  • Assist in developing, updating, and implementing HR policies and procedures to ensure compliance with employment law and alignment with business needs.
  • Collaborate with external HR consultancy to ensure best practice.
  • Stay informed of HR and recruitment developments, proactively suggesting process improvements.
  • Contribute to HR and recruitment projects that support business objectives and enhance the employee experience.
Skills & Experience Required
  • Previous experience in an HR Advisor, HR Administrator, or HR & Recruitment role (essential).
  • Strong knowledge of HR processes including onboarding, offboarding, right-to-work checks, and compliance.
  • Proven experience managing end-to-end recruitment processes and liaising with recruitment agencies.
  • Experience providing first-line HR advice to managers and employees.
  • Excellent organisational skills with strong attention to detail.
  • Proficient in MS Office (Word, Excel, Outlook) and HR/recruitment systems (experience with Bright HR desirable).
  • Knowledge of UK employment law and HR best practice.
  • CIPD Level 5 (or working towards) desirable.
Personal Attributes
  • Professional, approachable, and confidential in handling sensitive matters.
  • Strong interpersonal and communication skills, with the ability to build trusted relationships.
  • Proactive and solutions-focused, with the ability to manage multiple priorities in a fast-paced environment.
  • Team player who can also work independently.
  • Enthusiastic and motivated with a passion for delivering an excellent candidate and employee experience.
Employee Package
  • Competitive salary
  • Full time, permanent contract
  • 30 days holiday including bank holidays plus 1 additional day off for your birthday
  • Opportunities for international travel
  • Private medical insurance
  • Hybrid working

Interested candidates are invited to submit their CV and a cover letter outlining their relevant qualifications and experience to careers@criticalbusinesssolutions.com.

Critical Business Solutions LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply.

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